Get in Touch with GanttPad
Have a question, feature request, or just want to say hi? We'd love to hear from you.
Response time
We typically reply within 24 hours on business days. We're a small team, so we appreciate your patience.
Common Questions
How do I reset my password?
Click "Forgot password" on the login page and enter your email address. You'll receive a reset link within a few minutes. If it doesn't arrive, check your spam folder or contact us.
Can I upgrade or downgrade my plan at any time?
Yes. You can switch between Free and Pro at any time from your account settings. When upgrading, you get immediate access to Pro features. When downgrading, you keep Pro access until the end of your current billing period.
Do you offer discounts for non-profits or students?
Yes, we offer discounted pricing for registered non-profits and students with a valid .edu email. Reach out to us at [email protected] with your details and we'll set it up.
I found a bug. Where should I report it?
Email us at [email protected] with a description of what happened, what you expected, and any screenshots if possible. We take bugs seriously and typically respond within 24 hours.
Can I export my data?
Pro users can export projects as PDF or Excel files. If you need a full data export for migration purposes, contact us and we'll provide a complete export of your account data.